Privacy Policy

1. Introduction

Welcome to Explore Canada ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tyaguchaya-kambala.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1. Information You Provide to Us

We may collect information that you provide directly to us when you:

• Fill out forms on our website, including when you subscribe to our newsletter, request information about our tours, or contact us
• Register for an account
• Book a tour or service
• Participate in surveys, contests, or promotions
• Post comments or reviews on our site
• Communicate with us via email, phone, or other methods

The types of information we may collect include:

• Contact information (such as name, email address, mailing address, and phone number)
• Billing information (such as credit card details and billing address)
• Demographic information (such as age, date of birth, and gender)
• Travel preferences and requirements
• Passport or identification information
• Any other information you choose to provide

2.2. Information We Collect Automatically

When you visit our Site, we may automatically collect certain information about your device and usage of our Site, including:

• Device information (such as your IP address, browser type, operating system, and device identifiers)
• Usage data (such as pages visited, time spent on pages, links clicked, and referring websites)
• Location information (such as general location based on IP address)

We collect this information using cookies, web beacons, and similar tracking technologies. For more information about our use of these technologies, please see the "Cookies and Similar Technologies" section below.

2.3. Information from Third Parties

We may receive information about you from third parties, such as:

• Business partners (such as travel agencies or hospitality providers)
• Social media platforms (if you interact with us through your social media account)
• Payment processors
• Analytics providers

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and manage tour bookings and payments
• Communicate with you about our services, promotions, and events
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Conduct research and analytics to improve our services and customer experience
• Monitor and analyze usage trends and preferences
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2. Travel Partners

We may share your information with hotels, transportation providers, tour operators, and other travel-related businesses to facilitate your travel arrangements.

4.3. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.4. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5. Protection of Rights

We may disclose your information to protect the safety, rights, property, or security of Explore Canada, our services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that we consider to be illegal, unethical, or legally actionable.

4.6. With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use information about you and your device. For more detailed information about the cookies we use and how to manage your cookie preferences, please see our Cookie Policy.

6. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

It is your responsibility to maintain the confidentiality of your account credentials and to notify us immediately of any unauthorized use of your account.

7. Your Rights and Choices

7.1. Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7.2. Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7.3. Cookies

Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies, but this may affect your ability to use certain features of our Site.

7.4. Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request correction or deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us as described in the "Contact Us" section below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email (if we have your contact information) or by posting a notice on our Site with the updated policy.

We encourage you to review the Privacy Policy whenever you access our Site to stay informed about our information practices and your choices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: